MasterTech Auto

Foreign and Domestic

Honest Service at a Reasonable Price

  

 

 

 

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972-578-1841

 

We've been using MasterTech for over 10 years, and can't recommend them highly enough. 

Carol H, Frisco

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I'm scared of mechanics because they seem to make something small into an expensive repair. Recently another shop wanted my car for 2 or 3 days,  - you fixed it in a couple of hours at a reasonable price. Thanks again.

Albert M, Plano

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My truck has had an intermittent braking problem - the dealer first fixed the front brakes, the problem came back. Then the dealer fixed the back brakes, $470 later the problem came back. I finally gave up with the dealership - I can't believe it, but MasterTech fixed the problem for only $36 !!!  Guess how often I'll be going back to the dealer.

Dave L, Plano

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Both your service manager and mechanic were extremely nice to me. The truck didn't make any noise when I took it in (doesn't this always happen!). They didn't charge me anything, which I really appreciated. Thanks

Nancy B, Plano

       

 

 

 

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7 Questions to Ask Your Repair Shop  - if you don't know these answers, you could be making an expensive mistake...

Hi, my name is Bill Mertz, owner of MasterTech Auto care in Plano, Texas. Over the years I have been surprised and frankly ashamed of some of the dirty tricks that go on in our industry. Many of these tricks can be avoided by an educated shopper. So whether you use our service or not, here are 7 questions to ask any auto repair shop before you let them service your vehicle.

1) Do they use quality replacement parts? - some shops will charge you for quality parts, but actually use inferior ones.

2) Do they advertise heavily? - A lot of frequent advertisements may mean that the shop is not keeping existing customers happy and is always looking for new business.

3) How much of their business is repeat customers? -A good shop will be getting over 60% repeat customers - simply put if you are happy with the work on your vehicle, you will probably return next time.

4) Do they spend the time to explain the exact problem and offer you alternatives? - if brake shoes are 70% worn, we ask if you want them replaced or if you want to check again after 5000 miles.

5) Do they offer amazingly cheap special offers? -Often a low price is a teaser to get you into the shop, where a more expensive repair is suddenly found.

6) Do they fix most vehicles first time? - you don't want the inconvenience of another visit. Look for a 90% success rate, and check that the mechanics work is verified by the service manager.

7) Do they offer a no-questions no quibble 100% satisfaction guarantee ?- you don't want to spend time arguing about the work they did, or didn't do. You don't want to pay for work that is unsatisfactory.

 

Our Customers Voted!

As you may have noticed in the Plano Star Courier, MasterTech has been awarded the prestigious Reader's Choice Award for the Best Auto Repair Facility in all of Collin County. We are very proud and honored to have won this award, as you can well imagine. 

At MasterTech, our ASE-certified technicians offer repair and maintenance services for all foreign and domestic cars, SUVs, vans, and light trucks. With more than 12 years of experience, we take the time to educate our customers about their vehicle.  We will explain exactly what is wrong and offer different alternatives if possible.

As a family-owned, Christian-run business, we provide our customers with excellent customer service, competitive rates, and free estimates.

Call now, we are offering a limited time 10% discount to customers who find us on the web.

 

Hours of Operation:
Monday-Friday
7:30 a.m.-5:30 p.m.
Saturday
9:00 a.m.-2:00 p.m.


MasterTech Auto

    900 West 15th Street, Suite B
(behind Hobby Lobby)
Plano, TX 75075

    972-578-1841

 

 
 
 
© MasterTech Auto Inc. 2003-7